Frequently Asked Questions

You have questions. We have answers. Learn more about PaddleSmash, How to Play, and general information about ordering online with us.

General

We were! Our episode aired Friday 10/20/23 (season 15, episode 4). To see the full episode, click here.

Once you have finished adding items to your cart, simply click the “Check Out” button on the
Shopping Bag page and we will guide you through the checkout process

We accept credit cards, debit cards and PayPal.

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during the check out process. For more information on how we secure and use your information,
please consult our Privacy Policy

We are now available in Canada! You can place Canadian orders right here at www.paddlesmash.com


We are working to launch PaddleSmash in other countries in the near future. If you would like to be notified when we launch in your country send us an email with your country and we will add you to our notification list.

We try to ship all orders by the next business day after the order is received. We ship via UPS and orders generally take 3-4 business days to arrive.

Yes. Cancellations must be made within 24 hours of order placement. Send us an email within 24 hours and let us know the reason why you wish to cancel your order. All refunds will be processed within 24-48 hours before the fund reflects on the customer’s bank account.

PaddleSmash comes with:

  • 1 Net System
  • 1 Foldable Base
  • 4 Paddles
  • 2 Balls

PaddleSmash Lite comes with:

  • 1 Net System
  • 1 Foldable Base

We'd love to have you. Just fill our wholesale form here.

You bet! Just send us an email to email@paddlesmash.com and we'll be in touch.

Gameplay

PaddleSmash is best for players ages 14 and above.

No, but it does take around 10 minutes to get through the learning curve. Take the time to familiarize yourself with the rules and be patient. It will be worth it.

For videos and a full set of rules, visit our How to Play page.

You get 2-3 touches (think bump, set, smash) to return the ball. If the attacking team lets the ball hit the ground, or doesn't hit the ball back into the court and over the net, the other team scores a point.

The first team to score 11 points wins (win by 2).

Four players (2 v 2) is optimal, but playing with 3 players aka King's Court is a ton of fun too. 

1 v 1 is a good version to play for beginners or younger players as they are getting used to the game but much less fun for more advanced players who learn quickly how to hit unreturnable shots.

See our How to Play page for rules on those versions.

Definitely! We've included 4 wooden pickleball paddles PaddleSmash, but composite paddles also work great. If you've got them, PaddleSmash Lite might be a great option for you.

You bet! The pickleballs we provide with PaddleSmash are an indoor/outdoor hybrid that we think are ideal for the plastic court surface. That being said, regular outdoor or indoor balls work great too.

If you've already got plenty of your own pickleball paddles and pickleballs, PaddleSmash Lite might be a great option for you.

The case is the base! Take a look at the setup instructions here:

You bet! You can download a PDF of our instructions here.

Still need help?

You can send us an message with any questions or concerns and we'll do our best to respond in a timely manner.

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